Avaya - Top Competitors (Apr 2022)
Compare Pricing
| ITQlick Score: | 73/100 |
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| ITQlick Rating: |
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| Pricing: | 5/10 - average cost |
| Category: | VoIP -> Avaya review -> Avaya competitors |
| Ranking: | Ranked 90 out of 164 VoIP systems |
| Company: | Avaya |
| Pricing: | starts at $19.95 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Avaya review, Avaya pricing guide |
Shlomi Lavi / updated: Apr 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Avaya vs. Alternatives in 2024
The two main competitors of Avaya software include Genesys and MiContact Center. Genesys software is a cloud-based multi-channel contact center designed to serve small to medium-sized business, but in comparison, Avaya platform is a cloud-based call center software solution created to serve organizations of every size in numerous industries.Unlike Genesys software which is available only as cloud-based, Avaya is installed on-premise and hosted on the cloud. Genesys is a product of Genesys whereas Avaya Company built Avaya. Both Avaya and Genesys solutions can serve any business from small, medium or large.
MiContact Center software is a cloud-hosted contact center solution that offers an array of basic & advanced solutions ideal for contact center of any size whereas Avaya platform is a cloud-based call center software solution created to serve organizations of every size.
MiContact Center is a product of Mitel Networks Corporation while Avaya is an invention of Avaya Company. Both Avaya and MiContact Center are suitable to serve any size of business whether small, large or medium-sized. MiContact Center and Avaya solutions can also be deployed on-premise platform.
Avaya alternatives - for small & large Business
Here are the top 4 alternatives to Avaya that are worth checking out: RingCentral Phone for SMBs, jive communications for large size business, Nextiva Business VoIP for growing companies, and 3CX Phone System for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.