Shlomi Lavi /
Apr 11, 2022
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Bottom Line: Which is Better - Avaya or RingCentral Phone?
Avaya is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Avaya (73/100). RingCentral Phone offers users more features (15) than Avaya (0). There is a clear winner in this case and it is RingCentral Phone!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Avaya Vs. RingCentral
Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? Avaya or RingCentral Phone?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Avaya and RingCentral Phone.
Avaya price starts at $19.95 per user/month , On a scale between 1 to 10 Avaya is rated 4, which is lower than the average cost of VoIP software. RingCentral Phone price starts at $19.99 per user/month , When comparing RingCentral Phone to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Avaya cost is around the same cost of RingCentral Phone.
Which software includes more/better features?
We've compared Avaya Vs. RingCentral Phone based on some of the most important and required VoIP features.
Avaya: We are still working to collect the list of features for Avaya.
RingCentral Phone: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
Avaya's typical customers include: Medium and large size businesses, RingCentral Professional is specifically designed to help individuals who are always on-the-go.