Compare 1CRM and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - 1CRM or Pipedrive?

1CRM is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than 1CRM (80/100). 1CRM offers users more features (15) than Pipedrive (4).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

1CRM CORP Vs. Pipedrive

1CRM CORP: 1CRM is the maker of the info@hand Integrated CRBM Customer Relationship & Business Management Software for Small Businesses Wanting More than Just any customer care.1CRM Corp. is a superior all-in-one contact and business management software system, which among its many functions, provides sales force automation with integrated management of info...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? 1CRM or Pipedrive?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 1CRM and Pipedrive.

1CRM price starts at $13 per user/month , On a scale between 1 to 10 1CRM is rated 4, which is lower than the average cost of CRM software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: 1CRM is more expensive than Pipedrive.

Which software includes more/better features?

We've compared 1CRM Vs. Pipedrive based on some of the most important and required CRM features.

1CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Contact Management, Contract Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Document Management.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

1CRM is developed to fit any form of customer service management requirement, from start-up businesses to enterprise level CRM. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.