Pipedrive Review - why 4.6 stars?
| ITQlick Score: | 99/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 2/10 - low cost |
| Category: | CRM -> Pipedrive |
| Ranking: | Ranked 1 out of 600 CRM systems |
| Company: | Pipedrive |
| Pricing: | starts at $12 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Cloud |
| Links: | Pipedrive pricing, Pipedrive alternatives |
Shlomi Lavi / updated: Jul 06, 2020
We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.
What is Pipedrive?
Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at the same time ensuring that important deals are not dropped. Pipedrive handles people and organizations and allows users to associate files, notes, deals and tasks against them. It also helps active deal makers organize and close their deals in less time.
The software was developed by Pipedrive in June 2010. The founders of this company are Raganar Sass, Martin Tajur, Timo Rein, Urmas Purde and Martin Henk. It is headquartered in San Francisco, CA.
The software was developed by Pipedrive in June 2010. The founders of this company are Raganar Sass, Martin Tajur, Timo Rein, Urmas Purde and Martin Henk. It is headquartered in San Francisco, CA.
What is Pipedrive rating? ()
The rating of Pipedrive is 4.6 stars out of 5 and the total score is 99 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page
Who are Pipedrive's typical customers?
Pipedrive is best for freelancers, mid-size businesses, not for profit organizations and small businesses. It is used by companies such as HubSpot, 500 Startups, GrabCad, Fortumo, DuckDuckGo and LUXr.
Is Pipedrive the best CRM?
Pipedrive is ranked 1 out of 600 software in their category (CRM systems).
What are their main features and functionalities?
The Pipeline View gives users the best possible overview of outstanding deals and helps them to choose the best, and the Timeline View gives an accurate forecast for ongoing month or quarter. With Pipedrive, users are able to set team and individual targets and measure results in real-time. Pipedrivesoftware can also be used to manage marketing campaigns using its marketing campaign capabilities.
What are Pipedrive's pros? (5 Pros)
- Pipedrive offers a simple and effective sales pipeline management with a very user-friendly interface.
- There is 24/7 Support provided by Pipedrive. This means that whenever a user is faced with any problem, they can get help immediately.
- Pipedrive is able to integrate with Google Contacts, Google Calendar and other Google apps.
- It is also able to connect to other software like MailChimp, RightSignature, Contactually and Ecquire; and it features a powerful API for custom connections.
- Pipedrive CRM is solid, safe and secure. It offers safe hosting and nightly backups in multiple locations.
What are Pipedrive's cons? (2 cons)
- This is a sales focused application; it is not a full CRM. Those who want full CRM software can look for other alternatives.
- There is lack of flexibility in reporting. This is because large amount of screen space is dedicated to sales figures.
Who are their main alternatives?
The main competitors of Pipedrive are Zoho CRM, Salesforce and Nimble. Zoho CRM features Sales Force Automation, Marketing Automation, Customer Support & Service, Inventory Management and CRM Analytics, among others. As can be seen, these features are not offered by Pipedrive. Zoho also supports up to 13 languages, though it comes at a higher price.
Some key features of Salesforce include communities for sales, marketing and sales leads, email integration, opportunities and quotes, build and run innovative apps, forecasting and approvals and workflow.
Nimble only supports English language and its basic version is offered for free
Some key features of Salesforce include communities for sales, marketing and sales leads, email integration, opportunities and quotes, build and run innovative apps, forecasting and approvals and workflow.
Nimble only supports English language and its basic version is offered for free
What is the cost of Pipedrive?
The cost of license starts at $12 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Pipedrive
What should you ask Pipedrive during a demo session? (65 questions)
Schedule a demo with Pipedrive and access 65 must ask questions for the vendor while watching Pipedrive in action. Visit the vendor's website here.
Pipedrive's list of categories:
Casino CRM
Channel Management
Customer Relationship Management
Customer Loyalty
Healthcare CRM
Insurance CRM
Mac CRM
Mobile CRM
Online CRM
Pharmaceutical CRM
Team Collaboration
Small Business CRM
Pipedrive's list of features:
Customer Service
Marketing Automation
Sales Automation
Collaboration Center
Pipedrive Vs. Alternatives
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Pipedrive
Score
99/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
19
Review
Compare
Salesforce
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Review
Compare
Zoho
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Compare
Nimble
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Compare
Keap
Score
97/100
Pricing
3.8/10
License pricing
$24 per month
Functionality
35
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.