Pipedrive Review - why 4.6 stars?

• Manage Deals and Leads: Get more fresh leads sent directly to your sales funnels, 24 hours a day, seven days a week, thanks to your unique chatbot and online forms.
• Track Communications: You will be able to monitor calls, emails, and conversation records, and you will have complete control and visibility over your calendar.
• Reports and Insights: Analyze statistics specific to your firm and compare corporate performance to defined objectives.
• Security and Privacy: Enjoy total visibility and contentment about how and when your company data is utilized.
• Integrations and Mobile Apps: Pipedrive can be accessed from your phone or tablet, and it may be integrated into your preferred sales-boosting software.

• It includes a top-notch visible rotting feature
• Awesome contact timelines
• Tracking with Pipedrive is easy to use
• There is a connection between automation with smart features
• It features a user-friendly interface

• You cannot use it to send multiple emails simultaneously
• It may have a hard time processing large volumes of data

• Functionality: Pipedrive is average-rated when compared with its competitors. Pipedrive comes with Marketing Return on Investment (ROI) Reports, but Salesforce does not include it. Pipedrive does not have Lead Generation and Social Media Integration, whereas Salesforce has it. Zoho CRM comes with Configure, Price, and Quote functionalities that are absent in Pipedrive. Key Metrics and Sales Trends are also lacking in Pipedrive but present in Zoho CRM. Although both Pipedrive and Insightly are CRM solutions, they both have features that are peculiar to each of them. For instance, Pipedrive has Business Card/Badge Scanning and Campaign Management solutions, while Insightly includes Internal Chat Integration and Document Storage feature.
• Customers/Industries: When contrasted with its competitors, Pipedrive is average compared to its target industries. Salesforce, for instance, is a publicly-traded company, while Pipedrive is not. Salesforce targets up to seven industries. (Financial Services, Health and Life Sciences, Public Sector, Communications, manufacturing, and Consumer goods). Pipedrive targets just two (Sales and CRM). Insightly has about 95,000 companies scattered across 179, while Pipedrive serves 25,000 companies. Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their revenue.
• Cost: Pipedrive starts at $12.50 per month, Salesforce starts at $ 25 per month, Insightly begins at $29 per month, Zoho CRM starts at $12 per month, and ActiveCampaign starts at $7.50/monthly.
• Cloud-based/On-premise: Pipedrive POS and all of its closest rivals are all cloud-based systems.
• Popularity: Pipedrive has been in the industry since 2010, and it is less popular than most of its competitors. Salesforce has more than 150,000 customers around the world and has a stock that is publicly traded.
• Scalability: Pipedrive is made for businesses of all sizes and startups. Competitors like Salesforce offers a service called Salesforce for Small Business that helps small businesses scale.
• Customer Support: Customer support is available via email and chat. The support teams attend to customers in five languages (English, Portuguese, German, French, and Spanish). You will have to open a support ticket to reach out to a customer representative.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Pipedrive