Pipedrive Review

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Last updated: Aug 29, 2019

Pipedrive Review

ITQlick rating
(4.6/5)

Starting from $12 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

  • Categories (4/15):

    • Casino CRM
    • Channel Management
    • CRM
    • Customer Engagement

Shlomi Lavi / updated: Aug 29, 2019

What is Pipedrive?

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at the same time ensuring that important deals are not dropped. Pipedrive handles people and organizations and allows users to associate files, notes, deals and tasks against them. It also helps active deal makers organize and close their deals in less time.

The software was developed by Pipedrive in June 2010. The founders of this company are Raganar Sass, Martin Tajur, Timo Rein, Urmas Purde and Martin Henk. It is headquartered in San Francisco, CA.

Average Rating -

The rating of Pipedrive is 4.6 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Pipedrive is best for freelancers, mid-size businesses, not for profit organizations and small businesses. It is used by companies such as HubSpot, 500 Startups, GrabCad, Fortumo, DuckDuckGo and LUXr.

Features

The Pipeline View gives users the best possible overview of outstanding deals and helps them to choose the best, and the Timeline View gives an accurate forecast for ongoing month or quarter. With Pipedrive, users are able to set team and individual targets and measure results in real-time. Pipedrivesoftware can also be used to manage marketing campaigns using its marketing campaign capabilities.

Pipedrive 5 Pros

  • Pipedrive offers a simple and effective sales pipeline management with a very user-friendly interface.
  • There is 24/7 Support provided by Pipedrive. This means that whenever a user is faced with any problem, they can get help immediately.
  • Pipedrive is able to integrate with Google Contacts, Google Calendar and other Google apps.
  • It is also able to connect to other software like MailChimp, RightSignature, Contactually and Ecquire; and it features a powerful API for custom connections.
  • Pipedrive CRM is solid, safe and secure. It offers safe hosting and nightly backups in multiple locations.

Pipedrive 2 Cons

  • This is a sales focused application; it is not a full CRM. Those who want full CRM software can look for other alternatives.
  • There is lack of flexibility in reporting. This is because large amount of screen space is dedicated to sales figures.

Competitors & Alternatives

The main competitors of Pipedrive are Zoho CRM, Salesforce and Nimble. Zoho CRM features Sales Force Automation, Marketing Automation, Customer Support & Service, Inventory Management and CRM Analytics, among others. As can be seen, these features are not offered by Pipedrive. Zoho also supports up to 13 languages, though it comes at a higher price.
 
Some key features of Salesforce include communities for sales, marketing and sales leads, email integration, opportunities and quotes, build and run innovative apps, forecasting and approvals and workflow.
 
Nimble only supports English language and its basic version is offered for free

Pipedrive Pricing Information

The cost of license starting from $12 per user/month. The experts at ITQlick has reviewed Pipedrive pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Pipedrive in action

Pipedrive Categories

Casino CRM
Channel Management
CRM
Customer Engagement
Healthcare CRM
Insurance CRM
Mac CRM
Mobile CRM
Online CRM
Pharmaceutical CRM
Project Collaboration
Small Business CRM

Specifications

Company:
Address: United States
Website:https://www.pipedrive.com/en-gb
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Pipedrive Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

Pipedrive Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
19
Fit small business
Fit medium business
Fit large business
Software review
Xactly
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Powerdialer
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.2/10
License pricing license pricing (if provided by the software vendor)
$295 per user/month
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Satori
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.4/10
License pricing license pricing (if provided by the software vendor)
$33 per user/month
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Sofon
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review