Pipedrive Review - why 4.6 stars?

Pipedrive Review
ITQlick Score: 99/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: CRM -> Pipedrive review
Ranking:Ranked 1 out of 605 CRM systems
Company: Pipedrive
Pricing: starts at $9.90 per user/month
Typical customers: Small businesses and start ups
Platforms: Desktop, Cloud
Links: Pipedrive pricing, Pipedrive alternatives
Shlomi LaviShlomi Lavi / updated: Mar 07, 2023

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What is Pipedrive?

Pipedrive is a cloud-based sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Some features of this software include;
  • Manage Deals and Leads: Get more fresh leads sent directly to your sales funnels, 24 hours a day, seven days a week, thanks to your unique chatbot and online forms.
  • Track Communications: You will be able to monitor calls, emails, and conversation records, and you will have complete control and visibility over your calendar.
  • Reports and Insights: Analyze statistics specific to your firm and compare corporate performance to defined objectives.
  • Security and Privacy: Enjoy total visibility and contentment about how and when your company data is utilized.
  • Integrations and Mobile Apps: Pipedrive can be accessed from your phone or tablet, and it may be integrated into your preferred sales-boosting software.
Pipedrive is a GDPR-compliant pipeline management system founded in 2010 and headquartered in New York City, Estonia, and Tallinn with 800+ employees across 50 nationalities. Pipedrive helps companies to see the sales process in real-time, track transactions, and integrate with the full CRM systems.

Who is it best for?

Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. It is used by companies such as HubSpot, 500 Start-ups, GrabCad, Fortumo, DuckDuckGo and LUXr.

Main features and functionalities

The Pipe View gives users the most effective feasible summary of superior deals and helps them to pick the most effective, as well as the Timeline Sight offers a precise forecast for continuous month or quarter.

With Pipedrive, individuals have the ability to establish group and also specific targets as well as measure results in real-time. Pipedrivesoftware can likewise be made use of to handle advertising campaigns utilizing its advertising and marketing campaign capacities.

What is the actual cost?

Pipedrive offers four plans starting from $11.90 per user per month. The different plans are Essential, Advanced, Professional, and Enterprise. Each plan offers a free trial.

  • Essential- Cost $11.90 per user per month. 

  • Advanced- Cost $24.90 per user per month. 

  • Professional- Cost $49.90 per user per month.

  • Enterprise- Cost $74.90 per user per month.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Pipedrive. You can also find here pricing information from Pipedrive's website.


  • It includes a top-notch visible rotting feature
  • Awesome contact timelines
  • Tracking with Pipedrive is easy to use
  • There is a connection between automation with smart features
  • It features a user-friendly interface


  • You cannot use it to send multiple emails simultaneously
  • It may have a hard time processing large volumes of data
  • Pipedrive lacks support for ongoing customer relationships. Since it is a sales tool, customer relationship ends after securing a deal.
  • Pipedrive supports few languages, unlike some of its competitors that support up to 13 languages.
  • Pipedrive offers vey few features. While it has only about 11 outstanding features, Nimble has up to 20 features.

How it stacks up?

Access a head to head analysis of Pipedrive vs alternative software solutions.
ITQlick rating
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ITQlick rating
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$9.90 per user/month
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$25 per user/month
Zoho CRM
ITQlick rating
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$14 per user/month
ITQlick rating
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$19 per user/month
ITQlick rating
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$169 per month

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Pipedrive is ranked 1 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Pipedrive is 4.6 stars out of 5 and the total score is 99 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Pipedrive makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Pipedrive can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Pipedrive and alternatives?

The most popular alternatives to Pipedrive in 2024: Salesforce CRM, Zoho CRM, Nimble, Keap, Nutshell. Access the complete competitors analysis here - Pipedrive VS CRM Software alternatives.

Is Pipedrive right for you or your business?

Pipedrive is built for sales teams as a tool for managing their sales and CRM process. It has about 50,000 customers using its services. Some of its notable customers include Nirmal Web Studio, Good Work, and Testlio.

List of categories

Casino CRM
Channel Management
Customer Relationship Management
Customer Loyalty
Healthcare CRM
Insurance CRM
Mobile CRM
Online CRM
Pharmaceutical CRM
Team Collaboration
Small Business CRM

List of features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.