Shlomi Lavi /
Jun 18, 2022
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Bottom Line: Which is Better - Aavaz or USAN IVR?
USAN IVR is more expensive to implement (TCO) than Aavaz, and USAN IVR is rated higher (89/100) than Aavaz (83/100). USAN IVR offers users more features (3) than Aavaz (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Tekege Solutions Vs. USAN INC
Tekege Solutions: Tekege Solutions is a leading Software
Development Company in India that offers
Custom Software Development Services, E-
commerce solutions, Custom Application
Development, Web Application Development,
Android Application Development, IOS
Application Development, amongst a host of
other services to cater to the business
needs of your o...
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
Who is more expensive? Aavaz or USAN IVR?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aavaz and USAN IVR.
Aavaz price starts at $85 per user/month , On a scale between 1 to 10 Aavaz is rated 2, which is much lower than the average cost of Call Center software. USAN IVR price starts at $1,000 per license , When comparing USAN IVR to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: USAN IVR is more expensive than Aavaz.
Which software includes more/better features?
We've compared Aavaz Vs. USAN IVR based on some of the most important and required Call Center features.
Aavaz: We are still working to collect the list of features for Aavaz.
USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include businesses of all sizes regardless of their industrial affiliation. and USAN IVR's target customer size include: Small business, Large business.