Shlomi Lavi /
Jul 06, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Advisor or DialMyCalls?
Advisor is more expensive to implement (TCO) than DialMyCalls, and Advisor is rated higher (82/100) than DialMyCalls (77/100). Advisor offers users more features (5) than DialMyCalls (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
dezide Vs. OnTimeTelecom
dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D.
Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented.
Vision: to provide the best software for guided troub...
OnTimeTelecom: OnTimeTelecom found its inception after company founder David Batchelor launched WakeUpLand, one of the first internet based wake up call services. Over the years as WakeUpLand continued to grow, the company branched out and started DialMyCalls, a voice broadcasting service. With WakeUpLand handling thousands of wake up calls a year and DialMyCalls...
Who is more expensive? Advisor or DialMyCalls?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Advisor and DialMyCalls.
Advisor price starts at $49 per user/month , On a scale between 1 to 10 Advisor is rated 6, which is similar to the average cost of Call Center software. DialMyCalls price starts at $6.74 per month , When comparing DialMyCalls to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Advisor is more expensive than DialMyCalls.
Which software includes more/better features?
We've compared Advisor Vs. DialMyCalls based on some of the most important and required Call Center features.
Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.
DialMyCalls: We are still working to collect the list of features for DialMyCalls.
Target customer size
Customers of the software include businesses of all sizes and a variety of types. and DialMyCalls's target customer size include: Small, medium and large size businesses.