Compare Aircall and Phonebooth - Jul 2022

Shlomi LaviShlomi Lavi / Jul 08, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

Bottom Line: Which is Better - Aircall or Phonebooth?

Aircall is more expensive to implement (TCO) than Phonebooth, Phonebooth is rated higher (87/100) than Aircall (84/100). Aircall offers more features (5) to their users than Phonebooth (3).

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Aircall compares with Bandwidth.com?

Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...

Bandwidth.com: Bandwidth is a communications technology company that’s transforming the way people communicate and challenging the standards of old telecom. Together with our customers, we’re unlocking remarkable value from IP networks, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed p...

Who's more expensive? Aircall or Phonebooth?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Aircall and Phonebooth.

Aircall price starts at $30 per user/month , on a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. Phonebooth price starts at $20 per user/month , when comparing Phonebooth to their competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Aircall cost is around the same cost of Phonebooth.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Aircall Vs. Phonebooth based on some of the most important and required VoIP features. Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP. Phonebooth: Call Conferencing, Call Center, VoIP.

Target customer size

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. Customers of the software chiefly include small and medium businesses.

Aircall

ITQlick rating
(4.2/5)

starts at $30 per user/month

Aircall is a cloud-based telephony management system for businesses of all sizes. It offers such capabilities as call center management, inbound and outbound reporting, voice recognition, and others. Th...

Categories: Data Analysis Tools, Business Phone Systems, Call Recording, Cloud PBX.

Phonebooth

ITQlick rating
(4/5)

starts at $20 per user/month

Phonebooth is a cloud-based VoIP communication solution that caters for the various communication needs a business might have. It offers call services as well as text messaging.

Categories: Communications, Business Phone Systems, Cloud PBX, Conference Calling, SIP Clients.

Compare specifications

Compare features

Aircall: 5 Features

Data Analysis Tools
Blended Call Center
Call Recording
Inbound Call Center
VoIP

Phonebooth: 3 Features

Call Conferencing
Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aircall
ITQlick rating
4.2/5
Score
84/100
Pricing
3.6/10
License pricing
$30 per user/month
Functionality
16
Compare
Phonebooth
ITQlick rating
4/5
Score
87/100
Pricing
2/10
License pricing
$20 per user/month
Functionality
10
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.