Compare Aircall and switchvox - May 2022

Shlomi LaviShlomi Lavi / May 19, 2022

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Bottom Line: Which is Better - Aircall or switchvox?

Aircall is more expensive to implement (TCO) than switchvox, and Aircall is rated higher (84/100) than switchvox (77/100). switchvox offers users more features (9) than Aircall (5).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Aircall Vs. Asterisk

Aircall: aircall makes phone support easy. Get phone numbers instantly, anywhere in the world. Bring up your team and decide who should attend calls on each number. Use Aircall apps to follow-up on calls as a team and delight your customers. Aircall is suited for small businesses who need one phone line and a few collaborators and adapts to your business ...

Asterisk: Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. As...

Who is more expensive? Aircall or switchvox?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Aircall and switchvox.

Aircall price starts at $30 per user/month , On a scale between 1 to 10 Aircall is rated 2, which is much lower than the average cost of VoIP software. switchvox price starts at $90 per user/month , When comparing switchvox to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: Aircall cost is around the same cost of switchvox.

Which software includes more/better features?

We've compared Aircall Vs. switchvox based on some of the most important and required VoIP features.

Aircall: Data Analysis Tools, Blended Call Center, Call Recording, Inbound Call Center, VoIP.

switchvox: Data Import/Export, Basic Reports, Online Customer Support, Blended Call Center, Call Recording.

Target customer size

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. and switchvox's target customer size include: Small, medium and large size businesses.



Aircall

ITQlick rating
(4.2/5)

starts at $30 per user/month

Aircall is a cloud-based telephony management system for businesses of all sizes. It offers such capabilities as call center management, inbound and outbound reporting, voice recognition, and others. Th...

Categories: Data Analysis Tools, Business Phone Systems, Call Recording, Cloud PBX.

switchvox

ITQlick rating
(4.1/5)

starts at $90 per user/month

Switchvox is both cloud-based and on-premise phone support systems that help the users in unified communications. The system can be beneficial to businesses that have offices in different locations since commun...

Categories: VoIP, Business Phone Systems, Call Recording, Cloud PBX, SIP Clients.

Compare specifications

Compare features

Aircall: 5 Features

Data Analysis Tools
Blended Call Center
Call Recording
Inbound Call Center
VoIP

switchvox: 9 Features

Data Import/Export
Basic Reports
Online Customer Support
Blended Call Center
Call Recording
Call Center
Contact Management
VoIP
IVR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Aircall
ITQlick rating
4.2/5
Score
84/100
Pricing
3.6/10
License pricing
$30 per user/month
Functionality
16
Compare
switchvox
ITQlick rating
4.1/5
Score
77/100
Pricing
3.4/10
License pricing
$90 per user/month
Functionality
20
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.