Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - AlertCertify or Zoho Assist?
AlertCertify is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than AlertCertify (50/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AlertEnterprise Vs. Zoho
AlertEnterprise: AlertEnterprise uncovers blended threats that exist across IT applications, Physical Access Control Systems and Industrial Controls systems to deliver true prevention of fraud, theft and acts of sabotage
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? AlertCertify or Zoho Assist?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for AlertCertify and Zoho Assist.
AlertCertify price starts at $31 per license , On a scale between 1 to 10 AlertCertify is rated 4, which is lower than the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: AlertCertify is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared AlertCertify Vs. Zoho Assist based on some of the most important and required Remote Support features.
AlertCertify: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
AlertCertify's typical customers include: Start up, Small business, Medium business, Large business, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.