Compare Alteva Hosted VoIP and ShoreTel - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Alteva Hosted VoIP or ShoreTel?

Alteva Hosted VoIP is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Alteva Hosted VoIP (76/100). Alteva Hosted VoIP offers users more features (4) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Alteva Vs. ShoreTel, Inc.

Alteva: For over 100 years, Alteva (NYSE MKT: ALTV) has been evolving to best serve its customers. From its roots as a local telephone switchboard operator to its current role pioneering new telecommunications technology, Alteva leads the way in cloud-based communications including VoIP, Unified Communications and Microsoft Communication Services. The A...

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Who is more expensive? Alteva Hosted VoIP or ShoreTel?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Alteva Hosted VoIP and ShoreTel.

Alteva Hosted VoIP accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Alteva Hosted VoIP is rated 8, which is higher than the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: Alteva Hosted VoIP is more expensive than ShoreTel.

Which software includes more/better features?

We've compared Alteva Hosted VoIP Vs. ShoreTel based on some of the most important and required VoIP features.

Alteva Hosted VoIP: Call Center, Email, IT Management, VoIP.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Target customer size

The software is a viable solution for businesses of all sizes and a wide range of types. and ShoreTel's target customer size include: Medium and large size businesses.