amoCRM Vs Bitrix24 (Aug 2020)

Shlomi LaviShlomi Lavi / Aug 10, 2020

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Bottom Line: Which is Better - amoCRM or Bitrix24?

Bitrix24 is more expensive to implement (TCO) than amoCRM, Bitrix24 is rated higher (90/100) than amoCRM (89/100). Bitrix24 offers more features (10) to their users than amoCRM (0).

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How QSOFT compares with Bitrix, Inc.?

QSOFT: Our system is open-ended that allows users to develop it and create a new functionality on their own. Due to it you get a unique opportunity to make a CRM-system which perfectly matches exactly for your business. One more indisputable advantage of amoCRM is a great amount of available integrations with communications' links. This feature lets cons...

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

Who's more expensive? amoCRM or Bitrix24?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for amoCRM and Bitrix24.

amoCRM price starts at $15 per user/month , on a scale between 1 to 10 amoCRM is rated 2, which is much lower than the average cost of CRM software. Bitrix24 price starts at $15.36 per 2 users/month , when comparing Bitrix24 to their competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line:Bitrix24 is more expensive than amoCRM.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared amoCRM Vs. Bitrix24 based on some of the most important and required CRM features. amoCRM: We are still working to collect the list of features for amoCRM. Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together.

amoCRM

ITQlick rating
(4.5/5)

starts at $15 per user/month

amoCRM is a web based customer relationship management solution for businesses of all sizes. Its capabilities include sales automation, analytics, productivity management, security, and others. The soft...

Categories: CRM, Complaint Management, Customer Loyalty, Healthcare CRM.

Bitrix24

ITQlick rating
(4.1/5)

starts at $15.36 per 2 users/month

Bitrix24 is a social enterprise platform for small businesses that can create a unified workspace for a company for handling the daily tasks and operations. The software can be used as a project management, soc...

Categories: Document Management, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

amoCRM Specifications

ITQlick Score: 89/100
ITQlick Rating: (4.5/5)
Pricing: 2/10 - low cost
Category: CRM -> amoCRM
Company: QSOFT
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: amoCRM review, amoCRM pricing, amoCRM alternatives

Bitrix24 Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.1/5)
Pricing: 6/10 - average cost
Category: CRM -> Bitrix24
Company: Bitrix, Inc.
Pricing: starts at $15.36 per 2 users/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Bitrix24 review, Bitrix24 pricing, Bitrix24 alternatives

Compare features

amoCRM: 0 Features

We are working to collect the list of features

Bitrix24: 10 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
Version Control
Document Management
Project Management
Contact Management
Task Management
Content Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
amoCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Functionality
10
Review
Compare
Bitrix24
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$15.36 per 2 users/month
Functionality
33
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
99/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
19
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
98/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Functionality
28
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
98/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
36
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Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.