Compare Assyst and Integria IMS - Apr 2022
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Bottom Line: Which is Better - Assyst or Integria IMS?
Assyst is more expensive to implement (TCO) than Integria IMS, and Integria IMS is rated higher (89/100) than Assyst (75/100). Assyst offers users more features (5) than Integria IMS (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Axios Systems Vs. Ártica Soluciones Tecnológicas
Axios Systems: Axios Systems was the first ITSM vendor to adopt the ITIL® framework, pioneering automated ITIL support with the assyst solution. Since then, ITIL has evolved to become a globally accepted framework for managing IT services and the assyst solution continues to support best practices as they evolve.
Ártica Soluciones Tecnológicas: We are a young and innovative Spanish company founded in 2005. We specialize in the development of products for high-performance system environments and support for IT processes. At Ártica ST we believe in innovation, and that is why we opt for our own solutions rather than integrating third-party solutions.
Who is more expensive? Assyst or Integria IMS?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Assyst and Integria IMS.
Assyst accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Assyst is rated 6, which is similar to the average cost of Help Desk software. Integria IMS price starts at $6,000 per year , When comparing Integria IMS to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Assyst is more expensive than Integria IMS.
Which software includes more/better features?
We've compared Assyst Vs. Integria IMS based on some of the most important and required Help Desk features.
Assyst: Asset Management, Change Management, ITIL Compliant, Reporting, Service Level Agreements.
Integria IMS: We are still working to collect the list of features for Integria IMS.
Target customer size
Customers of the software include businesses of all sizes and types. and Integria IMS's target customer size include: Small, medium and large size businesses.
Integria IMS
starts at $6,000 per year
Integria IMS is a web-based Help Desk software that enables Customer Care representatives to receive updates and follow-ups on reported incidents through email.
Compare PricingCompare specifications
Assyst Specifications
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> Assyst review |
Company: | Axios Systems |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Assyst review, Assyst pricing, Assyst alternatives |
Integria IMS Specifications
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> Integria IMS review |
Company: | Ártica Soluciones Tecnológicas |
Pricing: | starts at $6,000 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Integria IMS review, Integria IMS pricing, Integria IMS alternatives |
Compare features
Assyst: 5 Features
Integria IMS: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.