Shlomi Lavi /
Feb 11, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Autotask or Puppet Enterprise?
Autotask is more expensive to implement (TCO) than Puppet Enterprise, and Autotask is rated higher (75/100) than Puppet Enterprise (56/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Autotask Corporation Vs. Puppet Labs
Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...
Puppet Labs: Puppet Labs’ IT automation software enables system administrators to deliver the operational agility and efficiency of cloud computing at enterprise-class service levels, scaling from handfuls of nodes on-premise to tens of thousands in the cloud. Puppet powers thousands of companies, including Twitter, Yelp, eBay, Zynga, JP Morgan Chase, Bank of A...
Who is more expensive? Autotask or Puppet Enterprise?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Autotask and Puppet Enterprise.
Autotask price starts at $50 per month , On a scale between 1 to 10 Autotask is rated 6, which is similar to the average cost of IT Management software. Puppet Enterprise price starts at $2,450 per user/year , When comparing Puppet Enterprise to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: Autotask is more expensive than Puppet Enterprise.
Which software includes more/better features?
We've compared Autotask Vs. Puppet Enterprise based on some of the most important and required IT Management features.
Autotask: Data Import/Export, Basic Reports, Online Customer Support.
Puppet Enterprise: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Autotask's typical customers include: Small, medium and large size businesses, and Puppet Enterprise's target customer size include: Small, medium and large size businesses.