Compare BIGContacts and Market Dialer - Mar 2024

Shlomi Lavi

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Bottom Line: Which is Better - BIGContacts or Market Dialer?

Market Dialer is more expensive to implement (TCO) than BIGContacts, and BIGContacts is rated higher (88/100) than Market Dialer (55/100). Market Dialer offers users more features (14) than BIGContacts (3).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BigContacts Vs. Convoso (formerly SafeSoft Solutions)

BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business. BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

Who is more expensive? BIGContacts or Market Dialer?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BIGContacts and Market Dialer.

BIGContacts price starts at $9.99 per user/month , On a scale between 1 to 10 BigContacts is rated 2, which is much lower than the average cost of Contact Management software. Market Dialer price starts at $149 per user/month , When comparing Market Dialer to its competitors, the software is rated 6 - similar to the average Contact Management software cost.

Bottom line: Market Dialer is more expensive than BIGContacts.

Which software includes more/better features?

We've compared BIGContacts Vs. Market Dialer based on some of the most important and required Contact Management features.

BIGContacts: Marketing Automation, Sales Automation, Collaboration Center .

Market Dialer: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.

Target customer size

Customers of the software chiefly include small and medium businesses hailing from a wide range of industries. The software has been designed for all business sizes, including new startups and large enterprises.