Compare 3CLogic Cloud Contact Center and BIGContacts - Mar 2024

Shlomi Lavi

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Bottom Line: Which is Better - 3CLogic Cloud Contact Center or BIGContacts?

3CLogic Cloud Contact Center is more expensive to implement (TCO) than BIGContacts, and BIGContacts is rated higher (88/100) than 3CLogic Cloud Contact Center (84/100). 3CLogic Cloud Contact Center offers users more features (5) than BIGContacts (3).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

3CLogic Vs. BigContacts

3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...

BigContacts : BigContacts is a software company that develops simple and affordable web based CRM (Customer Relationship Management) software for small business. BigContacts was designed for businesses that have outgrown basic solutions like Excel, Outlook , or ACT!, but don't want the cost and complexity of solutions like Salesforce.Our software has proven to ...

Who is more expensive? 3CLogic Cloud Contact Center or BigContacts?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for 3CLogic Cloud Contact Center and BigContacts.

3CLogic Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 3CLogic Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. BigContacts price starts at $9.99 per user/month , When comparing BigContacts to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: 3CLogic Cloud Contact Center is more expensive than BigContacts.

Which software includes more/better features?

We've compared 3CLogic Cloud Contact Center Vs. BIGContacts based on some of the most important and required Contact Management features.

3CLogic Cloud Contact Center: Chat, Inbound Call Center, Outbound Call Center, Call Center, Contact History.

BigContacts: Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

3CLogic is very flexible, so it fits mainly small to large scale enterprises, whether the company considers to implement a call center or already uses one and thinking of expanding its current business solution’s capabilities. Customers of the software chiefly include small and medium businesses hailing from a wide range of industries.