Compare Zendesk Explore and Infor Birst - Jan 2023
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Bottom Line: Which is Better - Zendesk Explore or Infor Birst?
Zendesk Explore is more expensive to implement (TCO) than Infor Birst, and Infor Birst is rated higher (92/100) than Zendesk Explore (85/100). Infor Birst offers users more features (25) than Zendesk Explore (16). There is a clear winner in this case and it is Infor Birst!
Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BIME Vs. Birst
BIME : We believe that business intelligence is mostly just too hard: too hard to use, too hard to manage, too hard to buy, and too hard to get right. So, we created Bime: an easy yet powerful service to connect to and analyze data in any organization. We are focused on delivering a simple-to-use business intelligence product based on the latest data vis...
Birst: Birst is among the fastest growing business-to-business software providers. Selling directly to businesses as well as other software vendors who seek to embed analytics into their applications, more than 1,000 organizations currently rely upon Birst for their business analytics needs.
Who is more expensive? Zendesk Explore or Birst?
The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Explore and Birst.
Zendesk Explore price starts at $490 per month , On a scale between 1 to 10 BIME Analytics is rated 8, which is higher than the average cost of Business Intelligence software. Birst price starts at $30,000 per 20 users/year , When comparing Birst to its competitors, the software is rated 4 - lower than the average Business Intelligence software cost.
Bottom line: Zendesk Explore is more expensive than Birst.
Which software includes more/better features?
We've compared Zendesk Explore Vs. Infor Birst based on some of the most important and required Business Intelligence features.
Zendesk Explore: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboarding, Forecasting & Budgeting.
Birst: Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features.
Target customer size
Zendesk Explore has customers using its platform all across the globe: Shell, Lenovo, McAffee, Microcred, Royal Canin, Greenpeace,… to name but a few. Birst is a web-based service that can be useful to customers in all types of organizations and industries.
Infor Birst
starts at $30,000 per 20 users/year
Birst is a Business Intelligence and analytics platform for medium to large businesses. Its key features include ad hoc reporting, charting, data import and export, visual analytics, customer service analytics,...
Compare PricingCompare specifications
Zendesk Explore Specifications
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Business Intelligence -> Zendesk Explore review |
Company: | BIME |
Pricing: | starts at $490 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk Explore review, Zendesk Explore pricing, Zendesk Explore alternatives |
Infor Birst Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Business Intelligence -> Infor Birst review |
Company: | Birst |
Pricing: | starts at $30,000 per 20 users/year |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Infor Birst review, Infor Birst pricing, Infor Birst alternatives |
Compare features
Zendesk Explore: 16 Features
Birst: 25 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.