Compare Zendesk Explore and Domo - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zendesk Explore or Domo?

Zendesk Explore is more expensive to implement (TCO) than Domo, and Domo is rated higher (96/100) than Zendesk Explore (85/100). Zendesk Explore offers users more features (16) than Domo (8).

Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BIME Vs. Domo

BIME : We believe that business intelligence is mostly just too hard: too hard to use, too hard to manage, too hard to buy, and too hard to get right. So, we created Bime: an easy yet powerful service to connect to and analyze data in any organization. We are focused on delivering a simple-to-use business intelligence product based on the latest data vis...

Domo: Domo's founding team consists of some of the most sought after talent in the industry with experience that includes Amazon, American Express, Ancestry.com, eBay, Endeca, Facebook, Linkedin, MLB.com, Omniture, and Salesforce.com, amongst others. Domo's all-star line up of investors features the Who's Who of SaaS, venture capital and Internet technol...

Who is more expensive? Zendesk Explore or Domo?

The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zendesk Explore and Domo.

Zendesk Explore price starts at $490 per month , On a scale between 1 to 10 BIME Analytics is rated 8, which is higher than the average cost of Business Intelligence software. Domo price starts at $175 per user/month , When comparing Domo to its competitors, the software is rated 6 - similar to the average Business Intelligence software cost.

Bottom line: Zendesk Explore is more expensive than Domo.

Which software includes more/better features?

We've compared Zendesk Explore Vs. Domo based on some of the most important and required Business Intelligence features.

Zendesk Explore: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features, Dashboarding, Forecasting & Budgeting.

Domo: Dashboarding, Data Analysis Tools, Data analysis, Project Collaboration, Budgeting & CPM.

Target customer size

Zendesk Explore has customers using its platform all across the globe: Shell, Lenovo, McAffee, Microcred, Royal Canin, Greenpeace,… to name but a few. Domo is equipped enough to meet the needs of any business size and type.