Shlomi Lavi /
Aug 17, 2022
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Bottom Line: Which is Better - BroadcastByPhone or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than BroadcastByPhone, and CenterWare Inbound is rated higher (91/100) than BroadcastByPhone (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Voicent Communications Vs. Nuxiba Technologies
Voicent Communications: Voicent began with the idea that personal computers and the Internet could be used to radically reduce our dependence on highly expensive and inflexible telephone and data-transmission systems. In October 2003, we reached our first major milestone, releasing our flagship product, Voicent Gateway 1.0. The success of this product offered us unlimited...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? BroadcastByPhone or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for BroadcastByPhone and CenterWare Inbound.
BroadcastByPhone price starts at $199 per license , On a scale between 1 to 10 BroadcastByPhone is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 BroadcastByPhone is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than BroadcastByPhone.
Which software includes more/better features?
We've compared BroadcastByPhone Vs. CenterWare Inbound based on some of the most important and required Call Center features.
BroadcastByPhone: We are still working to collect the list of features for BroadcastByPhone.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
BroadcastByPhone's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.