Compare Webex and Zoom - Dec 2022

Shlomi LaviShlomi Lavi / Dec 26, 2022

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Bottom Line: Which is Better - Webex or Zoom?

Webex is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than Webex (89/100). Zoom offers users more features (8) than Webex (0). There is a clear winner in this case and it is Zoom!

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BroadSoft Vs. Zoom Video Communications

BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

Who is more expensive? Webex or Zoom?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Webex and Zoom.

Webex price starts at $5.99 per user/month , On a scale between 1 to 10 Broadsoft is rated 4, which is lower than the average cost of Team Collaboration software. Zoom price starts at $14.99 per month , When comparing Zoom to its competitors, the software is rated 2 - much lower than the average Team Collaboration software cost.

Bottom line: Webex is more expensive than Zoom.

Which software includes more/better features?

We've compared Webex Vs. Zoom based on some of the most important and required Team Collaboration features.

Webex: We are still working to collect the list of features for Webex.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration.

Target customer size

Webex's typical customers include: Small, medium and large size businesses, and Zoom's target customer size include: Small, medium and large size businesses.



Webex

ITQlick rating
(3.1/5)

starts at $5.99 per user/month

Webex is a cloud-based Unified communication and collaboration software that offers voice, web conferencing, video, and messaging & contextual communication services. The software can be deployed on the cloud,...

Categories: Communications, VoIP.

Zoom

ITQlick rating
(4.6/5)

starts at $14.99 per month

Zoom is a VoIP and video conferencing software created for small to large businesses. It provides integrated scheduling, cloud, and local recording, group collaboration, premium audio, Zoom meetings and rooms, ...

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking, Scheduling.

Compare specifications

Compare features

Webex: 0 Features

We are working to collect the list of features

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Webex
ITQlick rating
3.1/5
Score
89/100
Pricing
5.4/10
License pricing
$5.99 per user/month
Functionality
3
Review
Compare
Zoom
ITQlick rating
4.6/5
Score
97/100
Pricing
3/10
License pricing
$14.99 per month
Functionality
13
Review
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Dropbox
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
23
Deltek P...
ITQlick rating
4.1/5
Score
91/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.