Compare Zoom and Webex - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Zoom or Webex?

Webex is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than Webex (89/100). Zoom offers users more features (8) than Webex (0). There is a clear winner in this case and it is Zoom!

Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Zoom Video Communications Vs. BroadSoft

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers ...

BroadSoft: From its inception, BroadSoft has focused on developing and delivering software-based voice applications. The company’s flagship product, BroadWorks, is a Voice over Internet Protocol (VoIP) applications platform that enables service providers to deliver basic and enhanced voice services for business and residential end users. As the leading Applic...

Who is more expensive? Zoom or Broadsoft?

The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoom and Broadsoft.

Zoom price starts at $14.99 per month , On a scale between 1 to 10 Zoom is rated 2, which is much lower than the average cost of Video Conferencing software. Broadsoft price starts at $5.99 per user/month , When comparing Broadsoft to its competitors, the software is rated 4 - lower than the average Video Conferencing software cost.

Bottom line: Broadsoft is more expensive than Zoom.

Which software includes more/better features?

We've compared Zoom Vs. Webex based on some of the most important and required Video Conferencing features.

Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, Call Conferencing, Call Recording, Communications.

Broadsoft: We are still working to collect the list of features for Broadsoft.

Target customer size

Zoom's typical customers include: Small, medium and large size businesses, and Broadsoft's target customer size include: Small, medium and large size businesses.