Compare Bugzilla and Smartlook - Jun 2023
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Bottom Line: Which is Better - Bugzilla or Smartlook?
Smartlook is more expensive to implement (TCO) than Bugzilla, and Bugzilla is rated higher (81/100) than Smartlook (76/100). Bugzilla offers users more features (2) than Smartlook (0). There is a clear winner in this case and it is Bugzilla!
Looking for the right Bug Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Bugzilla Vs. Smartlook
Bugzilla: Bugzilla is server software designed to help you manage software development.
Smartlook: A simple recording tool that anyone can use. Slowly we started to learn that Smartlook would never be ideal for solopreneurs and small businesses. They simply cannot afford to have a dedicated analytics person.
Who is more expensive? Bugzilla or Smartlook?
The real total cost of ownership (TCO) of Bug Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Bugzilla and Smartlook.
Bugzilla accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Bugzilla is rated 2, which is much lower than the average cost of Bug Tracking software. Smartlook price starts at $55 per month , When comparing Smartlook to its competitors, the software is rated 4 - lower than the average Bug Tracking software cost.
Bottom line: Smartlook is more expensive than Bugzilla.
Which software includes more/better features?
We've compared Bugzilla Vs. Smartlook based on some of the most important and required Bug Tracking features.
Bugzilla: Workflow, Configurable Workflow.
Smartlook: We are still working to collect the list of features for Smartlook.
Target customer size
Bugzilla's typical customers include: Small, medium and large size businesses, and Smartlook's target customer size include: SMBs.
Smartlook
starts at $55 per month
SmartLook is a business intelligence toolset designed to help enterprises assess lead behavior. With a variety of tools, the software provides replays of users websites and apps, giving statistics on what conte...
Compare PricingCompare specifications
Bugzilla Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Bug Tracking -> Bugzilla review |
Company: | Bugzilla |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Bugzilla review, Bugzilla pricing, Bugzilla alternatives |
Smartlook Specifications
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Bug Tracking -> Smartlook review |
Company: | Smartlook |
Pricing: | starts at $55 per month |
Typical customers: | SMBs |
Platforms: | Cloud |
Links: | Smartlook review, Smartlook pricing, Smartlook alternatives |
Compare features
Bugzilla: 2 Features
Smartlook: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.