Compare C-Zentrix Contact Center and CenterWare Inbound - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - C-Zentrix Contact Center or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than C-Zentrix Contact Center, and CenterWare Inbound is rated higher (91/100) than C-Zentrix Contact Center (72/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

C-ZENTRIX Vs. Nuxiba Technologies

C-ZENTRIX: C-Zentrix is a flagship product of Towards Vision Technologies Private Limited (TVT) incorporated in the year 2002. We aggressively research, design and develop new products and solutions. As technologies are ever evolving, we strive to equip ourselves with the latest to develop efficient and elegant products. We are one among the leading compan...

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? C-Zentrix Contact Center or CenterWare Inbound?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C-Zentrix Contact Center and CenterWare Inbound.

C-Zentrix Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 C-Zentrix Contact Center is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 C-Zentrix Contact Center is rated 2, which is much lower than the average cost of Call Center software.

Bottom line: CenterWare Inbound is more expensive than C-Zentrix Contact Center.

Which software includes more/better features?

We've compared C-Zentrix Contact Center Vs. CenterWare Inbound based on some of the most important and required Call Center features.

C-Zentrix Contact Center: We are still working to collect the list of features for C-Zentrix Contact Center.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

C-Zentrix Contact Center's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.