Compare CenterWare Inbound and C-Zentrix Contact Center - Apr 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - CenterWare Inbound or C-Zentrix Contact Center?

CenterWare Inbound is more expensive to implement (TCO) than C-Zentrix Contact Center, and CenterWare Inbound is rated higher (91/100) than C-Zentrix Contact Center (72/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. C-ZENTRIX

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

C-ZENTRIX: C-Zentrix is a flagship product of Towards Vision Technologies Private Limited (TVT) incorporated in the year 2002. We aggressively research, design and develop new products and solutions. As technologies are ever evolving, we strive to equip ourselves with the latest to develop efficient and elegant products. We are one among the leading compan...

Who is more expensive? CenterWare Inbound or C-Zentrix Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and C-Zentrix Contact Center.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. C-Zentrix Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software.

Bottom line: CenterWare Inbound is more expensive than C-Zentrix Contact Center.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. C-Zentrix Contact Center based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

C-Zentrix Contact Center: We are still working to collect the list of features for C-Zentrix Contact Center.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and C-Zentrix Contact Center's target customer size include: Medium and large size businesses.