Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nextiva app or C-Zentrix Contact Center?
nextiva app is more expensive to implement (TCO) than C-Zentrix Contact Center, and nextiva app is rated higher (99/100) than C-Zentrix Contact Center (72/100). nextiva app offers users more features (16) than C-Zentrix Contact Center (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. C-ZENTRIX
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
C-ZENTRIX: C-Zentrix is a flagship product of Towards Vision Technologies Private Limited (TVT) incorporated in the year 2002. We aggressively research, design and develop new products and solutions. As technologies are ever evolving, we strive to equip ourselves with the latest to develop efficient and elegant products.
We are one among the leading compan...
Who is more expensive? nextiva app or C-Zentrix Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and C-Zentrix Contact Center.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. C-Zentrix Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: nextiva app cost is around the same cost of C-Zentrix Contact Center.
Which software includes more/better features?
We've compared nextiva app Vs. C-Zentrix Contact Center based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
C-Zentrix Contact Center: We are still working to collect the list of features for C-Zentrix Contact Center.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and C-Zentrix Contact Center's target customer size include: Medium and large size businesses.