Compare C2 ATOM and Cherwell Service - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - C2 ATOM or Cherwell Service?

Cherwell Service is more expensive to implement (TCO) than C2 ATOM, and C2 ATOM is rated higher (80/100) than Cherwell Service (77/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

C2 Innovations Vs.

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

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Who is more expensive? C2 ATOM or Cherwell Service Management?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2 ATOM and Cherwell Service Management.

C2 ATOM price starts at $40 per user/month , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software. Cherwell Service Management price starts at $189 per month , When comparing Cherwell Service Management to its competitors, the software is rated 6 - similar to the average Help Desk software cost.

Bottom line: Cherwell Service Management is more expensive than C2 ATOM.

Which software includes more/better features?

We've compared C2 ATOM Vs. Cherwell Service based on some of the most important and required Help Desk features.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

Cherwell Service Management: We are still working to collect the list of features for Cherwell Service Management.

Target customer size

Customers of the software include businesses of all sizes hailing from a variety of industries. and Cherwell Service Management's target customer size include: Small, medium and large size businesses.