Shlomi Lavi /
Oct 06, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - C2 ATOM or Axosoft Help Desk?
Axosoft Help Desk is more expensive to implement (TCO) than C2 ATOM, and Axosoft Help Desk is rated higher (86/100) than C2 ATOM (80/100). Axosoft Help Desk offers users more features (3) than C2 ATOM (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
C2 Innovations Vs. Axosoft, LLC
C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...
Axosoft, LLC: Axosoft was founded in 2002 by someone who needed to figure out, “Who is working on what?!” As a senior consultant and project manager, Hamid Shojaee built OnTime for himself. Then he started giving it away free. Before long, hundreds of people were using OnTime... and requesting new features. Fortunately, they were even willing to pay for it, so H...
Who is more expensive? C2 ATOM or OnTime Help Desk?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2 ATOM and OnTime Help Desk.
C2 ATOM price starts at $40 per user/month , On a scale between 1 to 10 C2 ATOM is rated 2, which is much lower than the average cost of Help Desk software. OnTime Help Desk price starts at $105 per month , When comparing OnTime Help Desk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: OnTime Help Desk is more expensive than C2 ATOM.
Which software includes more/better features?
We've compared C2 ATOM Vs. Axosoft Help Desk based on some of the most important and required Help Desk features.
C2 ATOM: We are still working to collect the list of features for C2 ATOM.
OnTime Help Desk: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include businesses of all sizes hailing from a variety of industries. and OnTime Help Desk's target customer size include: Start up, Small business, Medium business, Large business.