starts at $29 per month
Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.
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Callcap is more expensive to implement (TCO) than CXM Recording, and Callcap is rated higher (83/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than Callcap (0).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Callcap and CXM Recording and Quality Monitoring.
Callcap price starts at $29 per month , On a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average Call Tracking software cost.
Bottom line: Callcap is more expensive than CXM Recording and Quality Monitoring.
We've compared Callcap Vs. CXM Recording based on some of the most important and required Call Tracking features.
Callcap: We are still working to collect the list of features for Callcap.
CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.
Callcap's typical customers include: Small, medium and large size businesses, Creedenz CXM is best suited for small business and medium business in the healthcare sector.
starts at $29 per month
Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.
Compare Pricingstarts at $9,600 per year
CXM Recording and Quality Monitoring is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. CXM Recording and Quality Monitoring received a rating of...
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Tracking -> Callcap review |
Company: | Callcap |
Pricing: | starts at $29 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Callcap review, Callcap pricing, Callcap alternatives |
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> CXM Recording review |
Company: | CXM |
Pricing: | starts at $9,600 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CXM Recording review, CXM Recording pricing, CXM Recording alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.