Shlomi Lavi /
Dec 09, 2022
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Bottom Line: Which is Better - CallFire Cloud Call Center or TouchStar Dialler?
CallFire Cloud Call Center is more expensive to implement (TCO) than TouchStar Dialler, and CallFire Cloud Call Center is rated higher (74/100) than TouchStar Dialler (25/100). CallFire Cloud Call Center offers users more features (3) than TouchStar Dialler (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallFire Vs. Daviker Group
CallFire: CallFire is a solution to save your business time and money. With CallFire’s powerful voice and text messaging service, you can reach your customers instantly. And that’s just the beginning. CallFire’s platform makes it easy to do just about anything with phone calls and text messages, including group broadcast, information hotlines, and complex vo...
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant.
Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
Who is more expensive? CallFire Cloud Call Center or TouchStar Dialler?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallFire Cloud Call Center and TouchStar Dialler.
CallFire Cloud Call Center price starts at $0.03 per month , On a scale between 1 to 10 CallFire Cloud Call Center is rated 6, which is similar to the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CallFire Cloud Call Center is rated 6, which is similar to the average cost of Call Center software.
Bottom line: CallFire Cloud Call Center is more expensive than TouchStar Dialler.
Which software includes more/better features?
We've compared CallFire Cloud Call Center Vs. TouchStar Dialler based on some of the most important and required Call Center features.
CallFire Cloud Call Center: Data Import/Export, Basic Reports, Online Customer Support.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
Target customer size
CallFire Cloud Call Center's typical customers include: Small, medium and large size businesses, and TouchStar Dialler's target customer size include: SMBs.