CallFire Cloud Call Center Review - why 4.8 stars?

CallFire Cloud Call Center Review
ITQlick Score: 74/100
ITQlick Rating: (4.8/5)
Pricing: 6.2/10 - high cost
Category: Call Center -> CallFire Cloud Call Center
Ranking:Ranked 92 out of 236 Call Center systems
Company: CallFire
Pricing: starts at $99 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: CallFire Cloud Call Center pricing, CallFire Cloud Call Center alternatives

Shlomi LaviShlomi Lavi / updated: Feb 27, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is CallFire Cloud Call Center?

CallFire Cloud Call Center is a leading cloud-based Call Center software, it is designed to support small, medium and large size call centers. CallFire Cloud Call Center received a rating of 4.8 from ITQlick team. The software cost is considered average (3.1/5) when compared to other solutions in their category.

Average Rating

The rating of CallFire Cloud Call Center is 4.8 stars out of 5 and the total score is 74 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Typical Customers

The typical customers include the following business size: Small, medium and large size businesses


CallFire Cloud Call Center's list of categories:

Call Center

CallFire Cloud Call Center's list of features:

Data Import/Export
Basic Reports
Online Customer Support

CallFire Cloud Call Center Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
CallFire
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
74/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.2/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Functionality
4
Compare
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
99/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Functionality
20
8x8
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$0.04 per minute
Functionality
43
Review
TouchStar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
6
CenterWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
9
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.