Shlomi Lavi /
Feb 03, 2023
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Bottom Line: Which is Better - CallRail or CallTrackingMetrics?
CallTrackingMetrics is more expensive to implement (TCO) than CallRail, and CallTrackingMetrics is rated higher (79/100) than CallRail (75/100). CallRail offers users more features (5) than CallTrackingMetrics (0).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallRail Vs. CallTrackingMetrics
CallRail: CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keyword...
CallTrackingMetrics: CallTrackingMetrics helps advertising agencies and businesses track which advertising sources are converting into phone calls and conversions. CallTrackingMetrics provides a full service call tracking and cloud-based contact center management solution allowing companies to understand what's driving phone calls and conversions in their business. Wit...
Who is more expensive? CallRail or CallTrackingMetrics?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallRail and CallTrackingMetrics.
CallRail price starts at $45 per month , On a scale between 1 to 10 CallRail is rated 4, which is lower than the average cost of Call Tracking software. CallTrackingMetrics price starts at $36 per month , When comparing CallTrackingMetrics to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.
Bottom line: CallTrackingMetrics is more expensive than CallRail.
Which software includes more/better features?
We've compared CallRail Vs. CallTrackingMetrics based on some of the most important and required Call Tracking features.
CallRail: Data Analysis Tools, Call Center Management, Automatic Call Scheduling, Call Center, Conference Calling.
CallTrackingMetrics: We are still working to collect the list of features for CallTrackingMetrics.
Target customer size
CallRail's typical customers include: Small businesses and start ups, and CallTrackingMetrics's target customer size include: SMBs.