Shlomi Lavi /
Jun 19, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - CallSource or Callcap?
CallSource is more expensive to implement (TCO) than Callcap, and Callcap is rated higher (83/100) than CallSource (74/100).
Looking for the right Call Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CallSource Vs. Callcap
CallSource: CallSource, the originator of call tracking systems and services, ignited an industry with its founding in 1991. The company’s wide variety of innovations and award-winning solutions continue to redefine the future of call tracking while paving new ways for businesses to recapture sales opportunities.
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? CallSource or Callcap?
The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CallSource and Callcap.
CallSource price starts at $17 per user/month , On a scale between 1 to 10 CallSource is rated 6, which is similar to the average cost of Call Tracking software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average Call Tracking software cost.
Bottom line: CallSource cost is around the same cost of Callcap.
Which software includes more/better features?
We've compared CallSource Vs. Callcap based on some of the most important and required Call Tracking features.
CallSource: We are still working to collect the list of features for CallSource.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
CallSource's typical customers include: SMBs, and Callcap's target customer size include: Small, medium and large size businesses.