Callcap Vs CallSource (Feb 2021)

Shlomi LaviShlomi Lavi / Feb 28, 2021

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Bottom Line: Which is Better - Callcap or CallSource?

CallSource is more expensive to implement (TCO) than Callcap, Callcap is rated higher (83/100) than CallSource (74/100).

Looking for the right Call Tracking solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Callcap compares with CallSource?

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

CallSource: CallSource, the originator of call tracking systems and services, ignited an industry with its founding in 1991. The company’s wide variety of innovations and award-winning solutions continue to redefine the future of call tracking while paving new ways for businesses to recapture sales opportunities.

Who's more expensive? Callcap or CallSource?

The real total cost of ownership (TCO) of Call Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Callcap and CallSource.

Callcap price starts at $29 per month , on a scale between 1 to 10 Callcap is rated 6, which is similar to the average cost of Call Tracking software. CallSource price starts at $17 per user/month , when comparing CallSource to their competitors, the software is rated 6 - similar to the average Call Tracking software cost.

Bottom line: Callcap cost is around the same cost of CallSource.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Callcap Vs. CallSource based on some of the most important and required Call Tracking features. Callcap: We are still working to collect the list of features for Callcap. CallSource: We are still working to collect the list of features for CallSource.

Target customer size

Callcap's typical customers include: Small, medium and large size businesses, and CallSource's target customer size include: SMBs.

Callcap

ITQlick rating
(4.7/5)

starts at $29 per month

Callcap is a cloud-based call tracking software. This software is used by organizations to track calls nationwide with the aim of improving customer experience, staff performance, and marketing effectiveness.

Categories: Call Recording, CRM, Call Center, Call Tracking.

CallSource

ITQlick rating
(3.5/5)

starts at $17 per user/month

Callsource software is a cloud-based reputation management software made for all business scopes. It provides cutting-edge call-tracking tools that help users to gather business intelligence relating to their c...

Categories: Customer Relationship Management, Marketing, Call Tracking.

Compare specifications

Compare features

Callcap: 0 Features

We are working to collect the list of features

CallSource: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Callcap
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
83/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
4
Compare
CallSource
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
74/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$17 per user/month
Functionality
3
Convirza
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality
3
Call
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
81/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$37 per month
Functionality
3
Review
CallTrackingMetrics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
79/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$36 per month
Functionality
4
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.