Compare Campaigner CRM and CXM Recording - Sep 2022

Shlomi LaviShlomi Lavi / Sep 24, 2022

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Bottom Line: Which is Better - Campaigner CRM or CXM Recording?

CXM Recording is more expensive to implement (TCO) than Campaigner CRM, and CXM Recording is rated higher (80/100) than Campaigner CRM (75/100). Campaigner CRM offers users more features (14) than CXM Recording (11).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CampaignerCRM Vs. CXM

CampaignerCRM: At CampaignerCRM™, a j2® Global company, we're passionate about providing you with powerful CRM software that makes your sales process more efficient and gets you sales, revenue and customer results. We know that even the best sales people excel when they can focus on what they do best instead of being tied up generating forecasts, reports or en...

CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...

Who is more expensive? Campaigner CRM or CXM Recording and Quality Monitoring?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Campaigner CRM and CXM Recording and Quality Monitoring.

Campaigner CRM price starts at $29.99 per user/month , On a scale between 1 to 10 Campaigner CRM is rated 2, which is much lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Campaigner CRM cost is around the same cost of CXM Recording and Quality Monitoring.

Which software includes more/better features?

We've compared Campaigner CRM Vs. CXM Recording based on some of the most important and required CRM features.

Campaigner CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Customer Service, Email Marketing, Marketing Automation, Sales Automation, Social Advertising, Email Performance Reports, Email Triggers.

CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Campaigner CRM is ideal for small to medium sized companies requiring an automated sales solution. Creedenz CXM is best suited for small business and medium business in the healthcare sector.

Campaigner CRM

ITQlick rating
(3.2/5)

starts at $29.99 per user/month

CampaignerCRM is a cloud-hosted customer relationship management application that targets small and mid-level businesses within multiple industries. The platform helps to centralize sales and customer data thus...

Categories: Banking CRM, Casino CRM, Channel Management, Customer Relationship Management.

CXM Recording

ITQlick rating
(3.7/5)

starts at $9,600 per year

CXM Recording and Quality Monitoring is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. CXM Recording and Quality Monitoring received a rating of...

Categories: Document Management, CRM, Channel Management, Customer Service, Customer Success.

Compare specifications

Compare features

Campaigner CRM: 14 Features

Contact Management
Customer Service
Email Marketing
Marketing Automation
Sales Automation
Social Advertising
Email Performance Reports
Email Triggers
Revenue Modeling
Sales and CRM Integration
Create Auto Response
Email Campaigns
Email Job Scheduling
Email Marketing API

CXM Recording and Quality Monitoring: 11 Features

Contact Management
Contract Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Lead Management
Remote Access
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Campaign...
ITQlick rating
3.2/5
Score
75/100
Pricing
2.8/10
License pricing
$29.99 per user/month
Functionality
32
Compare
CXM Reco...
ITQlick rating
3.7/5
Score
80/100
Pricing
3.4/10
License pricing
$9,600 per year
Functionality
26
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.