Compare CenterMaster and CenterMaster - Sep 2019

Shlomi LaviShlomi Lavi / Sep 17, 2019

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Bottom Line: Which is Better - CenterMaster or CenterMaster?

CenterMaster is more expensive to implement (TCO) than CenterMaster, and CenterMaster is rated with the same score (56/100) as CenterMaster (56/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AcuCall Vs. AcuCall

AcuCall: AcuCall sells and supports automated customer interaction management systems for call centers and businesses that emulate call center activities within their organizations. CenterMaster™, our flagship product, is a unified customer interaction management platform with integrated customer relationship management, interactive voice response, automati...

AcuCall: AcuCall sells and supports automated customer interaction management systems for call centers and businesses that emulate call center activities within their organizations. CenterMaster™, our flagship product, is a unified customer interaction management platform with integrated customer relationship management, interactive voice response, automati...

Who is more expensive? CenterMaster or CenterMaster?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterMaster and CenterMaster.

CenterMaster price starts at $125 per user/month , On a scale between 1 to 10 CenterMaster is rated 2, which is much lower than the average cost of Call Center software. CenterMaster price starts at $125 per user/month , When comparing CenterMaster to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CenterMaster cost is around the same cost of CenterMaster.

Which software includes more/better features?

We've compared CenterMaster Vs. CenterMaster based on some of the most important and required Call Center features.

CenterMaster: We are still working to collect the list of features for CenterMaster.

CenterMaster: We are still working to collect the list of features for CenterMaster.

Target customer size

CenterMaster's typical customers include: SMBs, and CenterMaster's target customer size include: SMBs.



CenterMaster

ITQlick rating
(3.5/5)

starts at $125 per user/month

CenterMaster is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. CenterMaster received a rating of 3.5 from ITQlick team. The software cost is considered...

Categories: Data Analysis Tools, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording.

CenterMaster

ITQlick rating
(3.5/5)

starts at $125 per user/month

CenterMaster is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. CenterMaster received a rating of 3.5 from ITQlick team. The software cost is considered...

Categories: Data Analysis Tools, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, IVR.

Compare specifications

Compare features

CenterMaster: 0 Features

We are working to collect the list of features

CenterMaster: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CenterMaster
ITQlick rating
3.5/5
Score
56/100
Pricing
3.8/10
License pricing
$125 per user/month
Functionality
7
Compare
CenterMaster
ITQlick rating
3.5/5
Score
56/100
Pricing
3.8/10
License pricing
$125 per user/month
Functionality
7
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.