Shlomi Lavi / Mar 20, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
CenterWare Inbound is more expensive to implement (TCO) than CenterMaster, and CenterWare Inbound is rated higher (91/100) than CenterMaster (56/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
AcuCall: AcuCall sells and supports automated customer interaction management systems for call centers and businesses that emulate call center activities within their organizations. CenterMaster™, our flagship product, is a unified customer interaction management platform with integrated customer relationship management, interactive voice response, automati...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterMaster and CenterWare Inbound.
CenterMaster price starts at $125 per user/month , On a scale between 1 to 10 CenterMaster is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterMaster is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: CenterWare Inbound is more expensive than CenterMaster.
We've compared CenterMaster Vs. CenterWare Inbound based on some of the most important and required Call Center features.
CenterMaster: We are still working to collect the list of features for CenterMaster.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
CenterMaster's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.
starts at $125 per user/month
CenterMaster is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. CenterMaster received a rating of 3.5 from ITQlick team. The software cost is considered...
Compare Pricing
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare Pricing| ITQlick Score: | 56/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> CenterMaster review |
| Company: | AcuCall |
| Pricing: | starts at $125 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | CenterMaster review, CenterMaster pricing, CenterMaster alternatives |
| ITQlick Score: | 91/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound review |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.