Compare CenterWare Inbound and Exelysis Contact Center - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - CenterWare Inbound or Exelysis Contact Center?

CenterWare Inbound is more expensive to implement (TCO) than Exelysis Contact Center, and CenterWare Inbound is rated higher (91/100) than Exelysis Contact Center (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Exelysis

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Exelysis: Exelysis Limited is a fast growing company, specializing in developing telecommunication solutions and marketing them worldwide. Our mission is to build strong long term relationships with our customers by providing solutions to their continuously increasing telecom needs. Our goal is to research and develop advanced communication products based on...

Who is more expensive? CenterWare Inbound or Exelysis Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Exelysis Contact Center.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Exelysis Contact Center price starts at $50 per user/month , When comparing Exelysis Contact Center to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: CenterWare Inbound cost is around the same cost of Exelysis Contact Center.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. Exelysis Contact Center based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Exelysis Contact Center: We are still working to collect the list of features for Exelysis Contact Center.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and Exelysis Contact Center's target customer size include: SMBs.