Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Exelysis Contact Center or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than Exelysis Contact Center, and CenterWare Inbound is rated higher (91/100) than Exelysis Contact Center (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Exelysis Vs. Nuxiba Technologies
Exelysis: Exelysis Limited is a fast growing company, specializing in developing telecommunication solutions and marketing them worldwide. Our mission is to build strong long term relationships with our customers by providing solutions to their continuously increasing telecom needs. Our goal is to research and develop advanced communication products based on...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? Exelysis Contact Center or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Exelysis Contact Center and CenterWare Inbound.
Exelysis Contact Center price starts at $50 per user/month , On a scale between 1 to 10 Exelysis Contact Center is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Exelysis Contact Center is rated 4, which is lower than the average cost of Call Center software.
Bottom line: Exelysis Contact Center cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared Exelysis Contact Center Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Exelysis Contact Center: We are still working to collect the list of features for Exelysis Contact Center.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Exelysis Contact Center's typical customers include: SMBs, and CenterWare Inbound's target customer size include: Medium and large size businesses.