Compare CenterWare Inbound and InVision WFM - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - CenterWare Inbound or InVision WFM?

CenterWare Inbound is more expensive to implement (TCO) than InVision WFM, and CenterWare Inbound is rated higher (91/100) than InVision WFM (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. InVision Software

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

InVision Software: Since 1995, InVision has been helping its clients to optimise their workforce management, increase their productivity and quality of work and reduce their costs. The InVision group incorporates the brands injixo, a cloud platform with training, workforce management and industry network, The Call Center School, offering cloud-learning courses for ca...

Who is more expensive? CenterWare Inbound or InVision WFM?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and InVision WFM.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. InVision WFM price starts at $298.97 per month , When comparing InVision WFM to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: CenterWare Inbound cost is around the same cost of InVision WFM.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. InVision WFM based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

InVision WFM: We are still working to collect the list of features for InVision WFM.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and InVision WFM's target customer size include: Medium and large size businesses.