Shlomi Lavi /
Aug 23, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - InVision WFM or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than InVision WFM, and CenterWare Inbound is rated higher (91/100) than InVision WFM (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
InVision Software Vs. Nuxiba Technologies
InVision Software: Since 1995, InVision has been helping its clients to optimise their workforce management, increase their productivity and quality of work and reduce their costs. The InVision group incorporates the brands injixo, a cloud platform with training, workforce management and industry network, The Call Center School, offering cloud-learning courses for ca...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? InVision WFM or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for InVision WFM and CenterWare Inbound.
InVision WFM price starts at $298.97 per month , On a scale between 1 to 10 InVision WFM is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 InVision WFM is rated 4, which is lower than the average cost of Call Center software.
Bottom line: InVision WFM cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared InVision WFM Vs. CenterWare Inbound based on some of the most important and required Call Center features.
InVision WFM: We are still working to collect the list of features for InVision WFM.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
InVision WFM's typical customers include: Medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.