Compare CenterWare Inbound and Multiplatform - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - CenterWare Inbound or Multiplatform?

CenterWare Inbound is more expensive to implement (TCO) than Multiplatform, and CenterWare Inbound is rated higher (91/100) than Multiplatform (62/100).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Telecorp Products Inc.

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Telecorp Products Inc.: Telecorp Products Inc. is a veteran innovator in the Call Center industry. For over 25 years, Telecorp’s cutting-edge solutions work with equipment from the giants of the computer telephony industry, such as Cisco, Avaya and Nortel Networks. We are committed to fitting our clients with an appropriate solution. The sterling reputation enjoyed by ...

Who is more expensive? CenterWare Inbound or Multiplatform Call Center Suite?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Multiplatform Call Center Suite.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Multiplatform Call Center Suite price starts at $300 per license , When comparing Multiplatform Call Center Suite to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CenterWare Inbound is more expensive than Multiplatform Call Center Suite.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. Multiplatform based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Multiplatform Call Center Suite: We are still working to collect the list of features for Multiplatform Call Center Suite.

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, and Multiplatform Call Center Suite's target customer size include: SMBs.