CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingCompare CenterWare Inbound and NICE inContact - Sep 2022
Compare Pricing
Shlomi Lavi / Sep 10, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - CenterWare Inbound or NICE inContact?
CenterWare Inbound is more expensive to implement (TCO) than NICE inContact, and CenterWare Inbound is rated higher (91/100) than NICE inContact (81/100). NICE inContact offers users more features (5) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuxiba Technologies Vs. NICE inContact
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
NICE inContact: We make it easy for contact centers to transform one on one experiences.
Who is more expensive? CenterWare Inbound or NICE inContact Cloud Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and NICE inContact Cloud Contact Center.
CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. NICE inContact Cloud Contact Center price starts at $100 per user/month , When comparing NICE inContact Cloud Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: CenterWare Inbound is more expensive than NICE inContact Cloud Contact Center.
Which software includes more/better features?
We've compared CenterWare Inbound Vs. NICE inContact based on some of the most important and required Call Center features.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
NICE inContact Cloud Contact Center: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.
Target customer size
CenterWare Inbound's typical customers include: Medium and large size businesses, and NICE inContact Cloud Contact Center's target customer size include: Small, medium and large size businesses.
NICE inContact
ITQlick rating
(4.1/5)
starts at $100 per user/month
Nice inContact is an online contact center software that helps clear centers build a lasting customer relationship by detecting and increasing calls in peak periods and reducing call abandon rates.
Compare PricingCompare specifications
CenterWare Inbound Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound review |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
NICE inContact Specifications
| ITQlick Score: | 81/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> NICE inContact review |
| Company: | NICE inContact |
| Pricing: | starts at $100 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | NICE inContact review, NICE inContact pricing, NICE inContact alternatives |
Compare features
CenterWare Inbound: 0 Features
We are working to collect the list of features
NICE inContact Cloud Contact Center: 5 Features
Chat
Blended Call Center
Inbound Call Center
Outbound Call Center
VoIP
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Review
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NICE inC...
ITQlick rating
4.1/5
Score
81/100
Pricing
2/10
License pricing
$100 per user/month
Functionality
17
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nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
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8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
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zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25
Review
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.