Compare CenterWare Inbound and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - CenterWare Inbound or Pipedrive?

CenterWare Inbound is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than CenterWare Inbound (91/100). Pipedrive offers users more features (4) than CenterWare Inbound (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuxiba Technologies Vs. Pipedrive

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? CenterWare Inbound or Pipedrive?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Pipedrive.

CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CenterWare Inbound is more expensive than Pipedrive.

Which software includes more/better features?

We've compared CenterWare Inbound Vs. Pipedrive based on some of the most important and required Call Center features.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

CenterWare Inbound's typical customers include: Medium and large size businesses, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.