CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
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Talkdesk Call Center is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than Talkdesk Call Center (75/100). Talkdesk Call Center offers users more features (5) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and Talkdesk Call Center.
CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. Talkdesk Call Center price starts at $75 per user/month , When comparing Talkdesk Call Center to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: Talkdesk Call Center is more expensive than CenterWare Inbound.
We've compared CenterWare Inbound Vs. Talkdesk Call Center based on some of the most important and required Call Center features.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Talkdesk Call Center: Chat, Call Queue Management, Call Recording, Outbound Call Center, Call Center.
CenterWare Inbound's typical customers include: Medium and large size businesses, The software is a useful solution for small and medium businesses from a variety of domains.
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare Pricingstarts at $75 per user/month
Talkdesk Call Center is a web based call center management solution for small and medium businesses. It offers such capabilities as sales automation, call routing, quality management, and others. The software w...
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Talkdesk Call Center review |
Company: | Talkdesk |
Pricing: | starts at $75 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Talkdesk Call Center review, Talkdesk Call Center pricing, Talkdesk Call Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.