CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
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USAN IVR is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than USAN IVR (89/100). USAN IVR offers users more features (3) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CenterWare Inbound and USAN IVR.
CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 CenterWare Inbound is rated 4, which is lower than the average cost of Call Center software. USAN IVR price starts at $1,000 per license , When comparing USAN IVR to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: USAN IVR is more expensive than CenterWare Inbound.
We've compared CenterWare Inbound Vs. USAN IVR based on some of the most important and required Call Center features.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.
CenterWare Inbound's typical customers include: Medium and large size businesses, and USAN IVR's target customer size include: Small business, Large business.
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare Pricingstarts at $1,000 per license
USAN IVR is a Cloud-based Call Center Software that enables its users to set up an omnichannel IVR system to bolster customer service experience.
Compare PricingITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
ITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> USAN IVR review |
Company: | USAN INC |
Pricing: | starts at $1,000 per license |
Typical customers: | Small business, Large business |
Platforms: | Desktop, Cloud |
Links: | USAN IVR review, USAN IVR pricing, USAN IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.