Chatra Vs Pure Chat (May 2021)

Shlomi LaviShlomi Lavi / May 08, 2021

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Bottom Line: Which is Better - Chatra or Pure Chat?

Chatra is more expensive to implement (TCO) than Pure Chat, Pure Chat is rated with the same score (90/100) as Chatra (90/100).

Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Chatra compares with Pure Chat, Inc.?

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Who's more expensive? Chatra or Pure Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Chatra and Pure Chat.

Chatra price starts at $15 per user/month , on a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. Pure Chat price starts at $39 per month , when comparing Pure Chat to their competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Chatra cost is around the same cost of Pure Chat.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Chatra Vs. Pure Chat based on some of the most important and required Chat features. Chatra: We are still working to collect the list of features for Chatra. Pure Chat: We are still working to collect the list of features for Pure Chat.

Target customer size

Chatra's typical customers include: Small, medium and large size businesses, The software is a most viable solution for small and medium sized businesses.

Chatra

ITQlick rating
(4.8/5)

starts at $15 per user/month

Chatra is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Chatra received a rating of 4.8 from ITQlick team. The software cost is considered affordable (1.5...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

Pure Chat

ITQlick rating
(4.6/5)

starts at $39 per month

Pure Chat is a web based live chat solution for small and medium sized businesses. It offers such capabilities as assignment management, customizable branding, transfers and routing, and others. The software wa...

Categories: Customer Success, Chat, Scheduling, Sales, Lead Management.

Compare specifications

Chatra Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.8/5)
Pricing: 2/10 - low cost
Category: Chat -> Chatra
Company: Chatra
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Chatra review, Chatra pricing, Chatra alternatives

Compare features

Chatra: 0 Features

We are working to collect the list of features

Pure Chat: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
14
Review
Compare
Pure
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Review
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$19 per month
Functionality
5
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per license
Functionality
5
Review
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.