Compare Chatra and Smartsupp - Jul 2022
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Bottom Line: Which is Better - Chatra or Smartsupp?
Chatra is more expensive to implement (TCO) than Smartsupp, and Chatra is rated higher (90/100) than Smartsupp (82/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Chatra Vs. Smartsupp
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Smartsupp: First live chat with visitor recording. Advantages of Smartsupp: Basic version forever for free. Visitors who chat with you are 5x more likely to buy (conversion increase measurable in Google Analytics). Everyone values immediate answer to his question and next time buys at your website again. Live chat results are measured in Google Analyt...
Who is more expensive? Chatra or Smartsupp?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Chatra and Smartsupp.
Chatra price starts at $17 per agent/month , On a scale between 1 to 10 Chatra is rated 2, which is much lower than the average cost of Chat software. Smartsupp price starts at $19.50 per month , When comparing Smartsupp to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Chatra cost is around the same cost of Smartsupp.
Which software includes more/better features?
We've compared Chatra Vs. Smartsupp based on some of the most important and required Chat features.
Chatra: We are still working to collect the list of features for Chatra.
Smartsupp: We are still working to collect the list of features for Smartsupp.
Target customer size
Chatra's typical customers include: Small, medium and large size businesses, and Smartsupp's target customer size include: Small, medium and large size businesses.
Compare specifications
Chatra Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Chatra review |
Company: | Chatra |
Pricing: | starts at $17 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Chatra review, Chatra pricing, Chatra alternatives |
Smartsupp Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Smartsupp review |
Company: | Smartsupp |
Pricing: | starts at $19.50 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Smartsupp review, Smartsupp pricing, Smartsupp alternatives |
Compare features
Chatra: 0 Features
Smartsupp: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.