Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - Cisco Unified Communications or ShoreTel?
Cisco Unified Communications is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Cisco Unified Communications (76/100). Cisco Unified Communications offers users more features (1) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cisco Vs. ShoreTel, Inc.
Cisco: Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs, manufactures, and sells networking equipment.The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 100...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? Cisco Unified Communications or ShoreTel?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Cisco Unified Communications and ShoreTel.
Cisco Unified Communications price starts at $210 per license , On a scale between 1 to 10 Cisco Unified Communications is rated 6, which is similar to the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Cisco Unified Communications is more expensive than ShoreTel.
Which software includes more/better features?
We've compared Cisco Unified Communications Vs. ShoreTel based on some of the most important and required VoIP features.
Cisco Unified Communications: VoIP.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Target customer size
Cisco Unified Communications's typical customers include: Small, medium and large size businesses, and ShoreTel's target customer size include: Medium and large size businesses.