Compare Clarity Connect and Clarity Connect - Mar 2022

Shlomi LaviShlomi Lavi / Mar 22, 2022

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Bottom Line: Which is Better - Clarity Connect or Clarity Connect?

Clarity Connect is more expensive to implement (TCO) than Clarity Connect, and Clarity Connect is rated with the same score (76/100) as Clarity Connect (76/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Clarity Vs. Clarity

Clarity: Clarity's deep understanding of Microsoft's Unified Communication platform combined with our passion for helping our customer succeed has led to a continuous stream of innovation involving customer care. We were the first to deliver a native contact center product on top of Microsoft's Unified Communication (UC) platform and remained solely focused...

Clarity: Clarity's deep understanding of Microsoft's Unified Communication platform combined with our passion for helping our customer succeed has led to a continuous stream of innovation involving customer care. We were the first to deliver a native contact center product on top of Microsoft's Unified Communication (UC) platform and remained solely focused...

Who is more expensive? Clarity Connect or Clarity Connect?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Clarity Connect and Clarity Connect.

Clarity Connect price starts at $55 per month , On a scale between 1 to 10 Clarity Connect is rated 4, which is lower than the average cost of Call Center software. Clarity Connect price starts at $55 per month , When comparing Clarity Connect to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Clarity Connect cost is around the same cost of Clarity Connect.

Which software includes more/better features?

We've compared Clarity Connect Vs. Clarity Connect based on some of the most important and required Call Center features.

Clarity Connect: Chat, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Clarity Connect: Chat, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Target customer size

The typical clients of Clarity Connect are business individuals engaging in numerous small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are ripping the benefits coming from IT, data and web hosting and information related services, mainly with contact center management. The typical clients of Clarity Connect are business individuals engaging in numerous small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are ripping the benefits coming from IT, data and web hosting and information related services, mainly with contact center management.



Clarity Connect

ITQlick rating
(3.9/5)

starts at $55 per month

Clarity Connect is designed to be the best cloud-based contact center solution for Skype for Business and Office 365.

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

Clarity Connect

ITQlick rating
(3.9/5)

starts at $55 per month

Clarity Connect is designed to be the best cloud-based contact center solution for Skype for Business and Office 365.

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, Call Center.

Compare specifications

Compare features

Clarity Connect: 5 Features

Chat
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center

Clarity Connect: 5 Features

Chat
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Clarity ...
ITQlick rating
3.9/5
Score
76/100
Pricing
4/10
License pricing
$55 per month
Functionality
13
Compare
Clarity ...
ITQlick rating
3.9/5
Score
76/100
Pricing
4/10
License pricing
$55 per month
Functionality
13
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.