Shlomi Lavi /
Aug 15, 2022
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Bottom Line: Which is Better - Close or Callcap?
Callcap is more expensive to implement (TCO) than Close, and Callcap is rated higher (83/100) than Close (81/100). Close offers users more features (9) than Callcap (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Elastic Inc Vs. Callcap
Elastic Inc: Over 2 years ago we started a "Sales As A Service" business called ElasticSales. The vision for Elastic was to build a massive sales infrastructure and empower startups and companies around the world to tap into that infrastructure in order to scale their sales efforts.
Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.
Who is more expensive? Close or Callcap?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Close and Callcap.
Close price starts at $29 per user/month , On a scale between 1 to 10 Close is rated 2, which is much lower than the average cost of CRM software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Callcap is more expensive than Close.
Which software includes more/better features?
We've compared Close Vs. Callcap based on some of the most important and required CRM features.
Close: API, Email integration, Lead Management, Marketing, Sales orders, Call Center, Conference Calling, Email Marketing.
Callcap: We are still working to collect the list of features for Callcap.
Target customer size
This web-based Close. and Callcap's target customer size include: Small, medium and large size businesses.