Shlomi Lavi /
Aug 15, 2022
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Bottom Line: Which is Better - Close or Contivio Contact Center?
Contivio Contact Center is more expensive to implement (TCO) than Close, and Close is rated higher (81/100) than Contivio Contact Center (76/100). Close offers users more features (9) than Contivio Contact Center (0). There is a clear winner in this case and it is Close!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Elastic Inc Vs. Contivio.com
Elastic Inc: Over 2 years ago we started a "Sales As A Service" business called ElasticSales. The vision for Elastic was to build a massive sales infrastructure and empower startups and companies around the world to tap into that infrastructure in order to scale their sales efforts.
Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise.
Our flagship Contivio...
Who is more expensive? Close or Contivio Contact Center?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Close and Contivio Contact Center.
Close price starts at $29 per user/month , On a scale between 1 to 10 Close is rated 2, which is much lower than the average cost of CRM software. Contivio Contact Center price starts at $79 per user/month , When comparing Contivio Contact Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Close cost is around the same cost of Contivio Contact Center.
Which software includes more/better features?
We've compared Close Vs. Contivio Contact Center based on some of the most important and required CRM features.
Close: API, Email integration, Lead Management, Marketing, Sales orders, Call Center, Conference Calling, Email Marketing.
Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.
Target customer size
This web-based Close. Customers of the software include small and medium businesses as well as large enterprises.