Compare Close and Contivio Contact Center - Aug 2022

Shlomi LaviShlomi Lavi / Aug 15, 2022

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Bottom Line: Which is Better - Close or Contivio Contact Center?

Contivio Contact Center is more expensive to implement (TCO) than Close, and Close is rated higher (81/100) than Contivio Contact Center (76/100). Close offers users more features (9) than Contivio Contact Center (0). There is a clear winner in this case and it is Close!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Elastic Inc Vs. Contivio.com

Elastic Inc: Over 2 years ago we started a "Sales As A Service" business called ElasticSales. The vision for Elastic was to build a massive sales infrastructure and empower startups and companies around the world to tap into that infrastructure in order to scale their sales efforts.

Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio...

Who is more expensive? Close or Contivio Contact Center?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Close and Contivio Contact Center.

Close price starts at $29 per user/month , On a scale between 1 to 10 Close is rated 2, which is much lower than the average cost of CRM software. Contivio Contact Center price starts at $79 per user/month , When comparing Contivio Contact Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Close cost is around the same cost of Contivio Contact Center.

Which software includes more/better features?

We've compared Close Vs. Contivio Contact Center based on some of the most important and required CRM features.

Close: API, Email integration, Lead Management, Marketing, Sales orders, Call Center, Conference Calling, Email Marketing.

Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.

Target customer size

This web-based Close. Customers of the software include small and medium businesses as well as large enterprises.

Close

ITQlick rating
(4.7/5)

starts at $29 per user/month

Close.io is a web-based CRM software developed by Elastic’s Sales. This platform is powerfully dedicated on activity, with VoiP email and calling being profoundly unified into the platform itself. This platform...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Insurance CRM.

Contivio Contact Center

ITQlick rating
(2.8/5)

starts at $79 per user/month

Contivio Contact Center is an all-in-one cloud-based contact center and telephony solution created for marketing and sales related businesses. Its key features enable users to monitor, record, transfer, forward...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

Close: 9 Features

API
Email integration
Lead Management
Marketing
Sales orders
Call Center
Conference Calling
Email Marketing
Email

Contivio Contact Center: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Close
ITQlick rating
4.7/5
Score
81/100
Pricing
2.8/10
License pricing
$29 per user/month
Functionality
15
Review
Compare
Contivio...
ITQlick rating
2.8/5
Score
76/100
Pricing
2.8/10
License pricing
$79 per user/month
Functionality
15
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.